Available
Automatic replies on WhatsApp
Receive questions, provide information and support customers through WhatsApp.
Development roadmap
Expanding channel by channel into one connected customer-service system.
We start with popular chat channels, then add data, customer and order management so businesses can follow their work more easily.
Available
Automatic replies on Zalo
Bring business knowledge into Zalo for faster and more consistent customer support.
In design
Automatic messages for Messenger
Extend the same helpful reply experience to Facebook Messenger.
Ideas being explored
Going beyond automatic replies.
The ideas below are being researched and designed, and may change based on real customer needs.
Data system
Bring conversation and reply data together for easier tracking.
Customer management
Connect customer details and conversation history in one place.
Order management
Track customer needs, order status and handover to staff.
Need another channel or system connected?
Tell us what you need so we can review the possibilities and prepare a suitable design quote.
Contact us