01
Do not miss customers after hours
Customers can receive useful answers even when the team is busy or away, so purchase interest does not go cold while they wait.
Customer support that keeps moving
Customers get answers sooner. Your team gets time back.
Common questions are handled from information your business has approved. When a customer is ready to order or needs personal help, your team steps in.
Available for Zalo, WhatsApp and Messenger · Customers keep messaging in the usual way
Timely
Customers do not wait until the next day
Less repetition
Staff focus on work that needs judgment
You stay in control
A person steps in when decisions matter
Ready to support customers
Replies in 2 seconds
A supported customer conversation
Customers can ask at any timeand work keeps moving
Familiar questions are handled first. Anything needing confirmation or judgment goes to your team.
Is this item available, and can it arrive tonight?
Yes, it is available. Delivery to your area is possible before 7 PM. May I show you the available colors?
I will take the blue one. Please confirm my order.
Customer received an answer
Uses approved information
Staff continues the conversation
What improves day to day
Less waiting for customers. Less repetitive work for your team.
Routine parts of a conversation are handled first, while your staff stay in control of the moments that need judgment.
02
Reduce repetitive questions
Prices, opening hours, policies and other familiar questions are handled first, giving staff more time for higher-value work.
03
Bring in a person at the right time
When a customer wants to place an order, makes a complaint or needs tailored advice, your team can continue the conversation.
04
Stay within approved information
Replies follow the information you provide instead of inventing prices, policies or unsupported comments about another business.
Chat workspace
One workspace for connected chats, teams and assistants.
Keep the connected chat channels in one shared workspace while each staff member works from a separate browser with the right access and history.
01 / 10
Web Chat for all connected channels
Handle messages from every connected channel in one clear browser workspace.
Clear feature preview
Live feature preview
AUTO · 01Shared Web Chat
ConnectedHello, is this product still available?
I will check the details for you now.
Could you share the price and photos?
AI is preparing a reply...
Sent · Read
- Connect each chat channel using its own sign-in steps.
- View customers, conversations, incoming and outgoing messages.
- Send text, images and video.
- See timestamps, delivery and read status, sender identity, history and real-time updates.
Permissions and connection details stay protected under the manager's control.
Controlled replies
Keep every conversation on track.
Built from real sales experience, the system can recognize unsuitable conversations, avoid commenting on competitors and assist customers in the language they use.
Limit disruptive messages
After three disruptive messages in a row, automatic replies stop and the conversation is handed to a staff member.
adawkd
awwwwss
wwddaa
Because several messages were unclear, we’ll hand this conversation to a staff member for assistance.
Automatic replies stopped and handed to staff
No comments about other businesses
The assistant only uses your business information and does not make up opinions about competitors.
Is Business B better for this product?
We can only help with information about Business A. We don’t have information about Business B, so we can’t comment on it.
Reply in the customer’s language
Customers can start in their preferred language; the assistant recognizes it and replies in the same language.
🇻🇳
Xin chào
↳ Chào bạn!
🇬🇧
Hello
↳ Hello!
🇫🇷
Bonjour
↳ Bonjour !
Serve customers from more countries with fewer language barriers. The system detects the language and changes its reply automatically without staff adjusting settings by hand.
We welcome feedback and real situations from every customer. If your business has other cases that need control, tell us so we can enable or disable specific reply rules for your needs.
Product preview
A clear view of customer conversations.
See how the assistant replies automatically and keeps every customer conversation organized.
TRỢ LÝ PHẢN HỒI AI
Cách mới để chăm sóc khách hàng
Shop ơi, sản phẩm này còn hàng không ạ?
Còn bạn nhé! Mình giữ ưu đãi này cho bạn 10 phút nha ✨
Nhanh thế, cảm ơn shop! 😍
Trợ lý đang nghĩ câu trả lời dí dỏm...
Nhập tin nhắn...
⚡ Tự động 24/7💬 Nói chuyện tự nhiên🎯 Đúng ngữ cảnh
HỘP THƯ ĐA KÊNH
Mọi cuộc trò chuyện, một nơi.
Tìm kiếm hội thoại⌘ K
Lan Anh
09:42Đang cần tư vấn
Minh Quân
09:35Đã gửi báo giá
Hương Giang
09:28Chờ phản hồi
Phân loại
Theo dõi
Đã xử lý
AI tự động tóm tắt và gợi ý bước tiếp theo
Why use automatic replies
Turn repetitive conversations into an automated service.
We handle the technical work behind the scenes; your business receives a simple customer-reply solution designed around clear needs.
With a reply assistant
Without automatic support
- Respond on Zalo, WhatsApp and Messenger automaticallyStaff repeat the same answers manually
- Answers follow approved business knowledgeResponse quality varies by staff member
- Serve customers beyond office hoursCustomers wait when the team is unavailable
- Solution tailored to each businessGeneric tools do not match how the business works
- Expand to more channels over timeEvery new channel creates more manual work
Facebook advertising service
Run ads with a plan, not by guesswork.
I set up, monitor and optimize Facebook campaigns around your product, target customer and sales goal, so the budget is used where it has the best chance to convert.
Running ads yourself
I manage the campaign
- StrategyCampaigns are often launched by instinct without a clearly defined audience.The product, customer profile and campaign objective are clarified before launch.
- BudgetMoney can keep flowing to ads that get attention but do not generate enquiries.Spend is monitored; weak ads are reduced and budget is shifted toward stronger signals.
- OptimizationMetrics can be difficult to interpret, making it unclear what should change next.Creative, copy, audience and campaign structure are reviewed and improved from real data.
- Sales potentialThe campaign may collect likes and views without producing consistent buying intent.Optimization focuses on qualified enquiries and improving the chance of turning interest into orders.
The goal is to reach people with genuine demand and continuously improve the cost of each qualified lead.
Discuss a Facebook campaignSupporting services
Build a stronger foundation for your online channels.
Choose a focused service or combine several into a practical system for attracting, advising and converting customers.
A website built for your brand
Plan and build a dedicated website that presents your services clearly, works well on mobile and supports customer enquiries.
Discuss this serviceGuidance for building a Facebook Page
Learn how to structure your Page, prepare essential information and publish content that makes the business look trustworthy.
Discuss this serviceYouTube optimization guidance
Improve channel structure, titles, descriptions, thumbnails and content direction so videos are easier to discover and understand.
Discuss this serviceSoftware plans
Choose a monthly plan based on daily customer volume.
The software fee covers setup and management features. Message-processing packages are selected separately below.
Choose the chat software you need
Starter
10–30 customers/day · For small shops and businesses starting with automatic replies.
$0/ month
- Business knowledge setup
- Natural, human-like message configuration
- Conversation management software
- Customer conversation monitoring
Growth
40–60 customers/day · For growing operations that need deeper customization and deployment support.
$0/ month
- Business knowledge setup
- Natural, human-like message configuration
- Advanced customization on request
- Conversation management software
- Deployment support
Enterprise
Over 100 customers/day · For larger operations requiring reporting and a tailored solution.
Contact
- Staff activity dashboard
- Message data dashboard
- Response data dashboard
- Deep customization and integrations
Prices above are monthly software fees and do not include message-processing packages.
Message packages
Choose the reply quality that fits your product catalog.
Each package includes 4000 processed messages, with the setup adjusted to the size and complexity of your product information.
Recommended
Basic messages
For everyday questions and simple product information.
$8/ 4000 messages
- Simple product and service questions
- For normal daily use
- Up to 30 products
- Suitable for small sellers
- 4000 processed messages
Professional messages
For stores with a larger catalog and more detailed customer questions.
$16/ 4000 messages
- 4000 processed messages
- Catalog of 50–100 products
- Detailed replies for larger catalogs
Enterprise
For businesses that require high accuracy, standardized information and consistent replies at scale.
$32/ 4000 messages
- 4000 processed messages
- Replies focused on accuracy
- Standardized product information
- Built for business-scale use
These message-processing packages are charged separately from the monthly software fee. Each package includes 4000 messages. USD prices use a rounded rate of $1 = 25,000 VND. You may purchase packages multiple times; balances are added together, and unused messages carry over to the following month.
FAQ
Frequently asked questions
Start with the problem
Where does replying to customers take most of your time?
No technical brief needed. Tell us which channel you use, what customers ask repeatedly and when your team struggles to keep up.
Start with a conversation; there is no need to decide right away.